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Disclosure

 

Privacy Policy

This Privacy Policy applies to the Site and all products and services offered by Home Remedy Network (“Home Remedy Network”), it governs how Home Remedy Network collects, uses, maintains and discloses information collected from users (“Users”).

The effective date of the policy is the date when you create an account at the Site or when your pair your device to use the service provided by Home Remedy Network, whichever is earlier.

  1. Personal Information

Personal Information is information about you that is personally identifiable, such as your name, username, password, address, email address, phone number, which is not otherwise publicly available. (“Personal Information”)We collect Personal Information to provide better services to Users.

The specific purposes of the Personal Information Protection Act are as following: 067 Credit card, cash card, debit card or electronic value-stored card;081 Legal transaction business for personal data;090 Consumer, Customer Management and Service;091 Consumer Protection;098 Business and Technical Information;135 Information (Communication) Services;136 Information (Communication) and database Management;152 Advertisement or commercial behavior administration;157 Investigation, statistics and research analysis;181 Other business operation in accordance with the business registration project or organization Prospectus.

Users may be asked for Personal Information, including without limitation, when Users visit our Site, register on the Site, and in connection with other activities, services, features or resources made available on our Site. Users may, however, visit our Site anonymously. We will collect Personal Information from Users only if they voluntarily submit such information to us. In the event that Users refuse to provide Personal Information, please note that it may prevent Users from engaging in certain Site-related activities.

We collect various types of Personal Information for the following services:

    1. Member registration: name and email address.
    2. Newsletter and/or Blog subscription: name and email address.
    3. Purchasing or trial use of Home Remedy Network’s products or services: name, email and credit card details.
    4. Other services or activities such as special marketing or competition events: name, email, country origin and other information related to Home Remedy Network’s marketing purposes.
  1. Non-Personal Information

We may collect non-personally identifiable information about Users in the course of the interaction with our Site. Non-personally identifiable information is information that is not personally identifiable about the Users, including without limitation User’s browser name, the type of computer and technical information about User’s means of connection to our Site, such as the operating system and the internet service providers utilized and other similar information.

  1. Web Browser Cookies

Certain information may also be collected, such as your Internet protocol address, device event information including but not limited to browser type, crashes, system activity and other server log information. Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may disable cookies on their web browser, or set the browser to alert you when cookies are being sent. In the event that the web browser is set to refuse cookies, please note that some parts of the Site may not function properly.

  1. How We Process and Use Collected Information

Home Remedy Network may process and use User’s Personal Information by mail, phone call and other reasonable legal means for the following purposes (“Purposes”) within the territories and during the period necessary to carry out the Purposes:

    • To Communicate with Users

In the event that Users send to us any comments or inquires on the Site, we will reply to such Users via the contact information provided by Users.

    • To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

    • To send newsletters and marketing materials upon subscription

If User subscribes our newsletter on the Site, we will send emails to the subscribers for information related to our Company, such as occasional company news, upcoming events, updates, related product or service information. Detailed instructions to unsubscribe the newsletter are provided at the bottom of such email. User may unsubscribe such newsletter at any time. Upon receiving User’s request to unsubscribe from receiving future emails, we will immediately remove User’s email address from our mailing list and stop sending future emails to such User.

    • To administer any features on the Site

If Users enter into a sweepstake, contest, survey, promotion or activities on the Site, we may use the information provided by Users to administer such features.

  1. How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and information security measures to guard against unauthorized access, alteration, disclosure or destruction of your Personal Information, transaction information and data processed and stored on our Site. Our Site is in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

  1. Information Sharing and Disclosure
    1. We’ll share personal information outside of us when we have your consent.
    2. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures.
    3. We may share generic aggregated demographic information with our business partners, trusted affiliates and advertisers for the foregoing purposes.
    4. We may share non-personal information that is aggregated or de-identified so that it cannot reasonably be used to identify an individual.
    5. If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.
    6. We may disclose or otherwise sell, trade, or rent generic aggregated demographic information that non-personal information that is aggregated or de-identified and may include, but is not limited to App package name, install date and time, uninstall date and time and locale(Country) to any third party.
  1. Advertising

Advertisements may appear on our products and services that are delivered to Users by third-party advertisers, who may set cookies. These cookies allow the advertiser’s server to recognize your computer each time they send you an online advertisement and to compile non-personal information about you or whoever use your computer. This information allows advertisers to, among other purposes, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy does not cover the use of cookies or any practices by such advertisers. You have a number of options to control or limit how we and third-party use cookies and similar technologies, including for advertising.

  1. Third-Party Sites

The Site may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. This Privacy Policy does not apply to the practices of those third parties. Users are encouraged to review the privacy policies of those third parties.

  1. Changes to Our Privacy Policy

We regularly review our Privacy Policy and our compliance therewith. Our Privacy Policy may change from time to time. We will update our Privacy Policy on this page of our Site if there may be any changes and a notice will be posted along with the update in case of any material change. We encourage Users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically.

  1. Online Privacy Policy Only

This online Privacy Policy applies only to information collected through the Site, all on-line products and services and not to information collected offline.

  1. Commitment to Your Privacy

To ensure the security of your information and the enforcement of the Privacy Policy, we communicate our policies and regulations and administer supervision to our employees.

  1. Your Rights

With respect to your Personal Information provided to us, you may make the following request through contacting Home Remedy Network’s Customer Service at http://home-remedy-network.com/contact-us at any time:

    1. make inquiry or request to review your Personal Information ;
    2. Accessing and exporting data
    3. Editing and deleting data

You can change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish.

In some cases, we retain data for limited periods when it needs to be kept for legitimate business or legal purposes.

    1. Objecting to data use

If you live in a Designated Country, in certain circumstances, you can object to our processing of your information.

You have a general right to object to the use of your information for direct marketing purposes.

    1. request to make duplications of your Personal Information.
    2. request to make supplement or correction of your Personal Information.
    3. request to suspend the collection, processing or using of your Personal Information.
  1. Data Retention

We keep your account information because we need it to operate your account. We keep information about you and your use for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm.

  1. Data transfers

Your information may be processed on servers located outside of the country where you live. Data protection laws vary among countries, with some providing more protection than others. Regardless of where your information is processed, we apply the same protections described in this policy. We also comply with certain legal frameworks relating to the transfer of data, such as the EU-US and Swiss-US Privacy Shield Frameworks.

  1. European requirements

If European Union data protection law applies to the processing of your information, we provide the controls described in this policy so you can exercise your right to request access to, update, remove, and restrict the processing of your information. You also have the right to object to the processing of your information or export your information to another service.

We process your information for the purposes described in this policy, based on the following legal grounds:

    1. With your consent

We ask for your agreement to process your information for specific purposes and you have the right to withdraw your consent at any time.

    1. Providing a service

We process your data to provide a service you’ve asked for under a contract.

    1. Complying with legal obligations

We’ll process your data when we have a legal obligation to do so.

    1. Pursuing legitimate interests

We process your information for our legitimate interests and those of third-parties while applying appropriate safeguards that protect your privacy.

  1. Contacting us

If you have any questions about this Privacy Policy, the data processing, or the operation of this Site, please contact us at:

If you reside in a Designated Country, you also have a right to lodge a complaint with your local data protection authority.

This Privacy Policy was last updated on June 24, 2018.

Terms of Service

By registering for membership with Home Remedy Network, (“Home Remedy Network”) and using Home Remedy Network services and features (“Services”), you (“User”) are agreeing that this Terms of Services will apply and that you are bound by these terms (“Agreement”).

  1. Membership and Subscription

User shall register for Home Remedy Network’s membership before subscribing Home Remedy Network services; the membership registration is free of charge. User may apply for new accounts via valid emails or through social media accounts including Facebook, Twitter, LinkedIn, Google, WeChat and QQ for the membership registration. In the event that the emails or social media accounts used by a User for membership registration is/are found to be invalid, you agree that Home Remedy Network shall have right at its sole discretion to suspend such User’s Home Remedy Network account and/or delete or remove any and all files stored under such account without any liability. If a User encounters subscription or payment refund problems that are resulted from using invalid emails or social media accounts, subsequent handling will take place only if such a User has resubmitted and verified a valid email or social media account and upon confirmation that such resubmitted account belongs to the User making the compliant. User is deemed to have agreed to receive any emails or e-newsletters that will be sent by Home Remedy Network upon making the application for Home Remedy Network’s membership registration. User will be charged only for and when subscribing and purchasing Home Remedy Network services for cloud space or Services.

  1. Services

The Services provided on Home Remedy Network services include the services packaged with products User may have subscribed.

  1. Application

The cloud storage purchased is compatible and accessible to and by all Home Remedy Network Apps supporting the Home Remedy Network Cloud Storage. Any supplementing or peripheral services and features provided by Home Remedy Network other than Home Remedy Network Cloud may not be compatible to all Home Remedy Network Apps. Home Remedy Network is committed to continually provide new APP services to User to optimize the user experience.

  1. Cloud Storage on Applications

User shall log in to the account on Home Remedy Network Cloud on the purchased App(s) before User can access and use the Services purchased.

  1. Subscription and Trial

Home Remedy Network services provide free trial for a specified period to be determined by Home Remedy Network from time to time for accessing and using the Services (“Free Trial”). Free Trial may be activated by one of the following methods: (1) by clicking the “Free Trial” button and starting subscription on Home Remedy Network’s apps (2) by redeeming the redeem code (User will be required to provide credit card details for code redemption) or gift card on the website of Home Remedy Network’s Creative Store ; or (3) User may obtain Free Trial or extend Free Trial by using Home Remedy Network’s Referral Program either through sending invitation to friends or accepting invitation from friends and upon completion of designated tasks (e.g. account registration or app downloading)

After subscribing or activating Home Remedy Network’s Services through Free Trial, User can view his or her current status of subscription under My Account of Home Remedy Network Apps. User can also renew or cancel his or her subscription by following one of the methods described below:

Upon the expiration of the Free Trial period, for User activating the Free Trial through method (1) above, such User will automatically become a paying user of Home Remedy Network services and subscription fee will be charged by subtracting funds from User’s account. User’s subscription will be automatically renewed until User unsubscribes to his or her Home Remedy Network services subscription. If User wishes to unsubscribe to his or her fee-paying subscription by the end of the Free Trial period, User should follow the instructions available on https://support.apple.com/en-us/HT202039.

For User activating the Free Trial through method (3) above, procedures for subsequent fee-paying subscription or cancellation of subscription shall follow the procedures set forth for the method (e.g. method (1) or (2) ) User first obtains his or her access to the Free Trial.

  1. Referral Program

For a registered member of Home Remedy Network who has been verified, he or she can obtain free trial of Creativity 365 or Document 365 or extend the period of free trial or subscription of Creativity 365 or Document 365 by inviting friends. Both inviter and invitee will obtain 30 days rewards of Creativity 365 or Document 365. Methods of referral include the followings:

    • For a verified Home Remedy Network’s member, he or she can send referral link through Email, Facebook or Twitter on Apps supported by Home Remedy Network’s Referral Program. Every invitation sent by each member has a unique url. If a friend being invited has registered on either Home Remedy Network’s website or Home Remedy Network’s apps and being verified to become Home Remedy Network’s member through such referral link, both the inviter and the invitee (i.e. the friend) can obtain 30 days rewards of Creativity 365 or Document 365 (the “Reward”). Apps supported by Home Remedy Network’s Referral Program include:
      • Creativity 365: Animation Desk, NoteLedge, PDF Markup, Pocket Scanner, and Write-on Video
      • Document 365: PDF Reader
    • In the event that the inviter or the invitee has already paid fees for trial or subscription of Creativity 365 or Document 365, the 30 days Rewards will be given by extending the original period of use for such an inviter or the invitee. As Home Remedy Network adopts automatic billing for renewal of subscription, the Rewards days will be given after the subscription period ends.
    • If User would like to check the status of his or her Creativity 365 or Document 365, User can view his or her subscription status of Creativity 365 or Document 365 under Account Info by logging into the App by using Home Remedy Network ID.
  1. Subscription Cancellation

If User subscribes to Home Remedy Network’s Services via in-app purchase, he or she shall follow the procedures set forth in the platform where User originally subscribed to the Services for viewing subscription history or cancelling automatic renewal. For instance, if User subscribed to Home Remedy Network’s Services via Apple’s in-app purchase, he or she shall follow Apple’s procedures for subscription management or refund as set forth at https://support.apple.com/en-ap/HT202039; or if User subscribed to Home Remedy Network’s Services via Window’s or Android’s in-app purchase, he or she shall follow Window’s or Android’s procedures as set forth at http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpSubscriptionAutoRenewalPolicyPage or https://support.google.com/googleplay/answer/2476088?hl=en respectively. If however, User subscribed to Home Remedy Network’s Services on the website of Home Remedy Network’s Creative Store, he or she can view his or her subscription history or cancel his or her automatic renewal on the Order History webpage https://creativestore.Home Remedy Networkmobile.com/my-account. For special circumstances where refund is required, please contact us at https://www.Home Remedy Networkmobile.com/en/contact.html, our customer service will provide further response.

For User subscribed to Home Remedy Network’s Services on the website of Home Remedy Network’s Creative Store, Home Remedy Network’s refund policy is as follow:

    • User will receive 100 % refund if he or she cancels his or her subscription within 14 days of subscription. Home Remedy Network may however charge processing costs of no more than 5% of the subscription payment.
    • User will receive up to 70% refund if he or she cancels his or her subscription within 15 ~30 days of subscription. Home Remedy Network may however charge processing costs of no more than 5% of the subscription payment.

User is not entitled to any refund if he or she cancels the subscription after 30 days of subscription.

In the event that User unsubscribes to the Services prior to the expiration of the subscription, User may still access and use the Services until the expiration date. However, in the event that User obtains any refunds the Services shall be terminated automatically and simultaneously without prejudice.

User shall be solely responsible for the backup of files upon the refund or subscription cancellation. Home Remedy Network shall in no event be held responsible or liable for any loss or recovery of files or damages therefrom.

  1. File Backup

Home Remedy Network Cloud provides only online storage space for files uploaded by User. Home Remedy Network shall in no event be held responsible or liable for any loss, damage, or unauthorized use of files attributable to User or perpetrated by any third party.

User shall be solely and fully responsible for the safekeeping of password and backup of any and all files in all time throughout the subscription and in the event of subscription cancellation, disabling the auto-renewing subscription setting, declining the subscription renewal, requests for refunds or any discontinuation of the Services.

For the file backup, User shall retrieve and download the files on the Home Remedy Network Cloud to User’s own devices or other storage space.

  1. Subscription Expiration

Upon expiration of subscription, Home Remedy Network will notify User by email to User’s registered email address or Facebook account.

Upon the expiration of subscription, the files maintained by User on Home Remedy Network Cloud will remain in storage for 30 calendar days only for the purposes of file download and backup by User (“First Grace Period”); User will not be able to retrieve, modify, edit or upload any files on the cloud storage from the onset of the First Grace Period. Upon the expiration of the First Grace Period, the files will continue to remain in storage for another 30 calendar days only for the purpose of User’s subscription renewal and retrieval of files within such thirty-day period (“Second Grace Period”). During the Second Grace Period, User will not be able to upload, download or edit the files in cloud storage or use any features or services until the subscription is renewed. Upon the expiration of the Second Grace Period without any renewal of subscription, Home Remedy Network may at its sole discretion delete or remove any and all files from the cloud storage.

  1. Privacy Policy

Home Remedy Network’s Privacy Policy (available on http://home-remedy-network.com/policies/disclosure) shall govern and apply. Personal information that User supplies to Home Remedy Network, and any information about User’s use of Home Remedy Network’s website or Services that Home Remedy Network obtained will be subject to Home Remedy Network’s Privacy Policy

  1. Compliance

User shall be solely and fully responsible and liable for the creation, content, reproduction and distribution of the files uploaded and stored on Home Remedy Network services. Home Remedy Network shall in no event be responsible or held liable for the foregoing in relation to the files or any actions by User or any third party.

  1. Intellectual Property

User retains copyright in and to the files uploaded and stored on Home Remedy Network services, however, grants Home Remedy Network the non-exclusive, perpetual, unlimited, royalty-free, worldwide license and right to display, copy, reproduce, post and distribute for marketing and promotion purposes (including right to make minor modifications for technical or editorial reasons).

User understands and agrees that once any file has been uploaded to Home Remedy Network services, User has the option to choose whether to make such file public. If User chooses to make any file uploaded public, it is deemed that User agrees to grant any other user of Home Remedy Network services the non-exclusive, royalty-free right and license to download such file, and to copy, modify or make derivative works and upload such derivate works on any of the Services provided by Home Remedy Network (e.g. My MarkUps and NoteTube) for non-commercial purposes.

User represents and warrants that the files uploaded on Home Remedy Network services:

    • Are owned by User, or to the extent owned by someone else, that User has obtained that party’s express permission to provide the files for use, copying and distribution under the license in this Agreement;
    • Do not violate any copyright, trademark, trade secret or other intellectual property right;
    • Do not invade any individual’s right of privacy or publicity; and
    • Do not break the law (e.g. no obscene, inflammatory content etc.), facilitate the breaking of the law, or violate any applicable regulation, rule or policy.
  1. Modifications

Home Remedy Network reserves the rights at any time to make any amendments, adjustments or modifications of this Agreement, along with the right to set new price, impose new or additional terms or conditions regarding Home Remedy Network’s service. Once published, the aforementioned amendments, adjustments, modifications or any other changes of this Agreement or service will be made retrospectively valid unless otherwise specified by the laws.

  1. Termination of Subscription

In the event of any breach of the Agreement, any damages or losses incurred upon Home Remedy Network in relation to the Services or any conditions Home Remedy Network may consider necessary, Home Remedy Network may terminate the Services or subscription without prejudice.

Upon termination of User’s account, User will lose all access to the Service and any portions thereof, including without limitations the account, user ID, email account and content.

  1. Limitations on Use

User shall use the Services only for purposes as permitted by this Agreement and any applicable law, regulation or generally accepted practice in the applicable jurisdiction.

  1. Disclaimer of Warranties

Home Remedy Network does not guarantee, represent or warrant that the use of the Services will be uninterrupted or error-free, and User agrees that from time to time Home Remedy Network may remove the Services for indefinite periods of time or cancel the Services in accordance with the terms of this Agreement.

User expressly understands and agrees that the Services are provided on an “as is’ and ‘as available’ basis. Home Remedy Network and its affiliates, subsidiaries, officers, directors, employees, agents, partners and licensors expressly disclaim all warranties of any kind, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose and non-infringement. In particular, Home Remedy Network and its affiliates, subsidiaries, officers, directors, employees, agents, partners and licensors make no warranty that (i) the Services will meet your requirements; (ii) the use of the Services will be timely, uninterrupted, secure or error-free; (iii) any information obtained by User as a result of the Services will be accurate or reliable, and (iv) any defects or errors in the software provided to User as part of the Services will be corrected.

Home Remedy Network does not represent or guarantee that the Services will be free from loss, corruption, attack, viruses, interference, hacking or other security intrusion, and Home Remedy Network disclaims any liability relating thereto.

Any material downloaded or otherwise obtained through the use of the Services is accessed at User’s own discretion and risk, and User shall be solely and fully responsible for any damage to User’s device, computer or loss of data that results from the download of any such material. User also acknowledges that the Services are not intended or suitable for use in situations or environments where the failure or time delays of or errors or inaccuracies in the content, data or information provided by the Services could lead to death, personal injury or severe physical or environmental damage.

  1. Indemnification

User agrees to defend, indemnify and hold Home Remedy Network, its affiliates, subsidiaries, directors, officers, employees, agents, partners, contractors, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party, relating to or arising from: (i) any content User submits, posts, transmits or otherwise makes available through the Services; (ii) the use of the Services; (iii) any violation by User of this Agreement; (iv) any action taken by Home Remedy Network as part of its investigation of a suspected violation of this Agreement or as a result of its finding or decision that a violation of this Agreement has occurred, or (v) your violation of any rights of any third party. User shall not sue Home Remedy Network, its affiliates, subsidiaries, directors, officers, employees, agents, partners, contractors, and licensors as a result of its decision to remove or refuse to process any information or content, to warn User, to suspend or terminate User’s access to the Services, or to take any other action during the investigation of a suspected violation or as a result of Home Remedy Network’s conclusion that a breach of this Agreement has occurred. User acknowledges that User is responsible for all use of the Services and that this Agreement applies to any and all usage of User’s account.

User agrees to comply with this Agreement and to defend, indemnify and hold harmless Home Remedy Network from and against any and all claims and demands arising from usage of the Services or account, whether or not such use is expressly authorized by User.

The foregoing obligations shall survive the termination or expiration of this Agreement or User’s subscription.

  1. Limitation of Liability

To the fullest extent permissible by law, in no event shall Home Remedy Network, its affiliates, subsidiaries, directors, officers, employees, agents, suppliers or licensors be liable to User for any direct, indirect, incidental, special or consequential damages, including without limitations loss of use, data, business, goodwill or profits or cost of procurement of substitute goods or services, or other tangible or intangible losses, which may result from any matter or conduct by User or any third party in relation to, in connection with, through or on the Service, regardless of legal theory, whether or not Home Remedy Network has been warned of the possibility of such damages, and even if a remedy may fail of its essential purpose.

  1. Governing Law and Dispute Resolution

This Agreement and the relationship between Home Remedy Network and User shall be governed by and interpreted with the laws of Taiwan, the Republic of China (R.O.C.), excluding its conflicts of law provisions. In the event of dispute in relation to the Services, User agrees to submit to the personal and exclusive jurisdiction of the Tainan District Court in Taiwan, the Republic of China (R.O.C.).

This Terms of Service was last updated on June 24, 2018.